Privacy Policy

1. General Information

Protecting your personal data is important to us. This Privacy Policy explains what personal data we collect through our website, for what purposes we process it, with whom we may share it, and what rights you have regarding your personal data.

Personal data means any information relating to an identified or identifiable natural person.

2. Data Controller

The party responsible for processing personal data on this website is:

Mille e una Stella
[email protected]

3. Collection and Processing of Personal Data

We may collect and process personal data in particular when:

you visit our website
you contact us by email or contact form
you make a booking, inquiry, or purchase
you subscribe to a newsletter
you accept cookies or similar technologies
you interact with embedded content, external services, or social media features

Depending on the situation, we may process the following categories of data:

contact details such as name, email address, phone number
communication content
usage data such as IP address, browser type, device type, visited pages, date and time of access
booking or contract-related data
payment data where necessary for bookings or purchases

4. Purposes of Processing

We process personal data for the following purposes in particular:

to provide and maintain our website
to ensure the security and stability of our website
to respond to inquiries
to process bookings, orders, or other contractual services
to communicate with you
to improve our website and services
for marketing purposes where legally permitted or based on your consent
to comply with legal obligations

5. Legal Bases

Where applicable under data protection law, we process personal data on one or more of the following legal bases:

performance of a contract or steps prior to entering into a contract
your consent
compliance with legal obligations
our legitimate interests, provided your interests or fundamental rights do not override them

6. Hosting and Server Log Files

When you visit our website, our hosting provider may automatically collect technical data in so-called server log files. This may include in particular:

IP address
date and time of access
accessed pages and files
browser information
operating system
referrer URL
hostname of the accessing device

This data is processed to ensure the secure and stable operation of the website.

7. Contacting Us

If you contact us by email, contact form, or otherwise, we process the data you provide in order to handle your request and any follow-up questions.

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies. Cookies help make the website user-friendly, secure, and functional.

Where non-essential cookies are used, we obtain your consent where required by law. For more information, please refer to our Cookie Policy.

9. Analytics and Tracking Tools

We may use analytics and tracking tools to better understand how our website is used and to improve our services.

If such tools process personal data or use non-essential cookies, they are only used on the basis of your consent where required by law.

10. Social Media and External Content

Our website may include links to social media platforms or embedded third-party content, such as videos, maps, booking tools, or plugins. When you interact with such services, personal data may be transmitted to the relevant third-party provider.

Please note that such providers process data under their own privacy policies, for which they are responsible.

11. Sharing of Data with Third Parties

We may share personal data with third parties where necessary, in particular with:

hosting providers
IT and website service providers
communication and marketing service providers
booking, payment, or newsletter service providers
analytics and tracking providers
public authorities or courts where we are legally required to do so

We only share personal data where permitted by law or where necessary for the purposes described in this Privacy Policy.

12. International Data Transfers

Personal data may be transferred to recipients in countries outside your country of residence. Where required by law, we take appropriate measures to ensure an adequate level of data protection, for example through contractual safeguards or other legally recognised mechanisms.

13. Retention Period

We retain personal data only for as long as necessary for the purposes for which it was collected, to comply with legal obligations, or to enforce legal claims.

Once the data is no longer required, it is deleted or anonymised, unless we are legally required or entitled to retain it for a longer period.

14. Your Rights

Depending on the applicable law, you may have the following rights regarding your personal data:

the right to access your personal data
the right to correct inaccurate or incomplete data
the right to request deletion of your data
the right to restrict processing
the right to object to processing
the right to withdraw consent at any time with effect for the future
the right to data portability, where applicable
the right to lodge a complaint with a competent supervisory authority

To exercise your rights, please contact us using the contact details provided above.

15. Data Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure.

However, please note that data transmission over the internet may still involve security risks, and absolute protection cannot be guaranteed.

16. Changes to this Privacy Policy

We may update this Privacy Policy at any time, in particular if legal requirements change or if we modify our website or services. The version published on our website shall apply.